Senior Executive SME Telephone Account Management (FTC).71

Description: du - Dubai - Job Summary The purpose of this position is to manage the customer relationship for SME accounts, with the main purpose of driving penetration in the accounts and increasing customer satisfaction through a proactive, customized, personalized relationship mainly via phone contact. Qualifications, Experience, Skills and Competencies Minimum Experience 3 to 5 years in experience in client support, conducting and managing telesales and revenue generating activities Minimum Education Diploma in higher in sales/marketing or similar Knowledge and Skills Customer focused – proven experience of building and influencing multi-level relationships Excellent negotiation skills Proven track record of achievement in a target orientated environment Commercially focused – the ability to quantify costs and determine benefits relevant to the customer needs and to anticipate risks to the client forming strategies to alleviate risk Positive & self-motivated – equally comfortable with work... - Permanent - Full-time

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