Store Manager

Job Position: Store Manager
Job Description: Landmark Group - Dubai - Responsible for managing the P&L and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel and adherence to company norms. Customer Focus Effective resource planning for customer service Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills Implement a high standard of customer focus within the store Regularly assesses customer service standards within store Create seamless customer service orientation among store employees by ensuring timely and efficient customer service Ensure customer needs are met and complaints/queries are resolved in a timely manner Assess mystery shopping feedback and prepare action plan for improvement Sales and Commercial Profit Achieve the revenue targets for the store Achieve target productivity metric (sales per person per day, staff per sqft) for the store Actively seeks ways to ac... - Permanent - Full-time
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