Digital Operations Development Manager

Description: Landmark Group - Dubai - To lead the development of the Digital operation by engaging and driving the capability of relevant teams to deliver and grow the quality and performance of the Digital fulfilment experience. Being the voice of the customer and influencing a wide range of stakeholders to provide a market leading offer. Responsible for delivery of the Digital operating strategy, continuously enhancing the customer offer at pace, as well as improving daily and weekly operational metrics. § Bethevoiceofthecustomer,continuallyevolvingandimprovingcustomerexperience. § BetheDigitalfulfilmentmarketexpert,activelylisteningtoandunderstandingcustomer requirements and shopping behaviour, alongside competitor developments and industry best practice. § LeadingthedefinitionanddeliveryofcoreDigitaloperationKPI’s. § Consistentlyrolemodelcorporate&colleaguevalues,workingwithpeersandstakeholders to deliver, sustain and positively lead change, delivering cost metrics and enabling sales growth. § Defineanddeli... - Permanent - Full-time

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