Customer Implementation Engineer

Description: Dubai - The Customer Implementation Engineer is responsible to manage all technical aspects of Customer implementations engagements (Leading Financial Services Company Send Cross-border payments (MCSXB), including the configuration of the scoped program on the HomeSend test and production platforms, providing support, leading test sessions and conducting training for new and existing Customers). Purpose of the Job Responsible to configure new MCXB customers on the pre-production and production platforms. Responsible to configure new corridor relations for existing MCSXB customers. Review of MTF test scenario’s prepared by MC Global Integration team and support/execution of User Acceptance (MTF) and Production validation (PVT) test sessions for new MCSXB customers. Guidance and assistance of new and existing MCSXB customers through the development and validation phases based on experience and the extended knowledge on HomeSend endpoints. Identifies key barriers and core problems and appl... - Permanent - Full-time

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