Cluster Director of Operations - Wyndham Dubai Deira, Super 8 and Days Hotel Deira

Description: Wyndham Hotels and Resorts - Dubai - Wyndham Dubai Deira, Super 8 and Days Hotel Deira is now seeking a Cluster Director of Operations to join our team in Dubai, United Arab Emirates. Job Summary The Clyster Director of Operations, reporting directly to the Cluster General Manager, is responsible for the performance of the hotel by maximizing profitability, quality and team member Engagement. The objectives of this role will therefore be to achieve superior guest service, revenue optimization, effective cost-control, and implementation/upkeep of the quality operational standards within the framework of the Wyndham Hotels & Resorts Policies & Procedures KEY RESPONSIBILITIES Service Quality Ensure all guests are assisted in a sincere and courteous manner, wherever possible going the extra mile to ensure guest satisfaction. Anticipate guest’s needs where possible and react to those needs to enhance guest satisfaction. Ensure that all guests are dealt with promptly upon arrival and departure, following the Compan... - Permanent - Full-time

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