Telephone Operator, Wyndham Dubai Marina

Description: Wyndham Hotels and Resorts - Dubai Marina, Dubai - Wyndham, Bridgend - Wyndham is now seeking a Telephone Operator, Wyndham Dubai Marina to join our team at Wyndham Dubai Marina in Dubai, Dubai. Job Summary The primary responsibility of this role is to align to the Front Office Department policies and procedures to deliver “you can Count on Me“ service behaviour and create the right environment which our colleagues can experience that will help them to be Responsive, Respectful, Deliver Great Guest Experience & build Customer Service culture. Joining a dynamic, vibrant and customer focused team you will display a positive ‘can do’ attitude and be responsible for delivering an exceptional customer service experience to all our guests . The Telephone Operator operates the telephone switchboard station in order to answer telephone calls and process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g. voicemail, e-mail, faxes) received for them and sen... - Permanent - Full-time

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