Social Media Specialist

Description: Imdad - Dubai - We are seeking a creative, forward-thinking, and organized social media specialist to join our growing team. In this position, you will interact with our social media stakeholders (Professionals and consumers) to promote our products and provide customer care services to new audiences. You must be able to create consistent, meaningful content on all social media platforms as well as act quickly and efficiently to resolve any customer complaints or criticisms posted on social media. Job Responsibilities: Build and execute social media plan through research, benchmarking, messaging, and audience identification Write and develop online content production and scheduling Assist with crisis management, bad reviews, and negative news communications Generate, edit, publish, and share content daily (original text, images, animations, video, and HTML) in conjunction with the Social Media Designer. Build meaningful connections and encourage community members through dialog an... - Permanent - Full-time

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