Guest Services Pavilion Manager

Description: Expo 2020 Dubai - Dubai - Department Definition The role of the Event Operations Front of the House (OPF) department is to manage activities across the event delivery of Expo 2020. OPF includes the following service areas: (1) Guest Services, (2) Transport Traffic & Parking (3) Venue Management and (4) Fleet & Site Tours, (5) Event Delivery Office and (6) Health and Safety Opportunity Responsibilities The purpose of the Manager – Guest Services Pavilion Operations is to assist in the development and implementation of operational planning related to the successful delivery of the guest experience in the thematic pavilions. This position will work with other relevant functional areas (FA’s) within the pavilions team to ensure services and operations are integrated and aligned across the organization to ensure a seamless experience for all guests. The main responsibilities of this role include: - Lead the GSE operations within the thematic pavilions; - Align GSE goals and milestones with the goals and ... - Permanent - Full-time

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