ER Manager - UAE, GCC AND NON GCC

Description: Standard Chartered - Dubai - About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities End to End Case Management of Grievance Cases Work with the HRBP, business and country/regional ER Head to agree the Grievance representative/s to investigate and hear the Grievance. Make arrangements for Grievance Hearing including issuing hearing invite/statement of complaint. Conduct the Grievance ... - Permanent - Full-time

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