Team Leader Systems

Ghobash Group - Dubai - Takes a lead role with minimal supervision in remediation of all system failures, logging all failures, documenting work procedures and system configuration. Installation and configuration of Windows OS and services Administration of Windows Server and Desktop, IIS, Exchange, VMware, Active Directory, Windows Support and troubleshooting from the OS, application and network level; resolves system hardware, software and networking issues; configuring, optimizing, fine-tuning and monitoring operating system software and servers; performing system backups and recovery and conducting server builds. Tier 2/3 support for technical support desk; resolves escalated service requests from end-users. Process improvement and automation. Technical input for service offerings and infrastructure. Supports initial setup of new customers through hands-on and arms-length configuration. Stays current on technology; brings innovation and industry leading ideas to the program. Willingly takes on ne...

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