Front Office - Front Desk Agent

Rotana - Dubai - Towers Rotana Dubai, UAE Posted 2019/08/05 14:12:00 Expires 2019-09-29 Ref: JB4009835 Ref: JB4009835 Job Description We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward. As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attract...

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