Assistant Guest Experience Manager

AccorHotels - Dubai - - Pullman Dubai Creek is looking for an Assistant Guest Experience Manager to support our operation team in the hotel and residences, with main focus on our Food & Beverage guest journey and experience. - Working closely with the Guest Experience manager, the team will report directly to the Hotel Manager and manage all online platforms and analyze all guest feedback and work on action plans to drive the guest experience in F&B and other areas in the operation such as Front office, executive lounge, Spa and Health Club. - The Assistant Guest Experience Manager will also handle all VIP and high profile guests and stockholders when dining in our facilities and support the Food and Beverage team where needed and in high demand periods and times. Below are the main duties also he/she will handle: - Drive F&B guest experience, and F&B supporting overall hotel RPS, great engagement, ideally meet EVERY single lunch and dinner guest, and bar, pool bar, lounge, room service, outdoor cateri...

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