Waiter or Waitress

Jumeirah - Dubai - About the Job: A fantastic opportunity has arisen for a highly talented and experienced Waiter/ess to join the team at Burj Al Arab. The purpose of this role is to provide knowledgeable, friendly, professional and efficient F&B Service to all guests ensuring maximum guest satisfaction in a manner consistent with Jumeirah standards. Maintaining an efficient workflow by adhering to the Sequence of Service and all timeframes and standards detailed in relevant SOPs in the F&B Standards Manual. Your main duties will include the following: Great attention to detail, anticipate guest needs, strong knowledge of sequence of service Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information Meet all reasonable needs and requests of customers within acceptable enterprise time frames Identify and take all opportunities to enhance the quality of service Recognize customer dissatisfaction promptly and...

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