Automotive Service Trainer (Fluent French Speaker)

Global Management Solutions - Dubai - Automotive trainer required to deliver Service Adviser and Service Department Management training to English and French speaking markets. Required: Industry expertise - at least 3 years’ experience working in an automotive dealer/distributor Service Department as a Service Trainer and/or Service Manager Fluent in both English and French Training experience – experience delivering training, with an understanding of how to motivate and engage participants, and the ability to debrief group work and ensure learning outcomes are achieved Accomplished speaker, with excellent communication and presentation skills Able to follow training briefs and deliver the prescribed training in accordance with directions and standards Very good understanding of Customer experience as it relates to the Service Department, permission based selling techniques, value-added explanations of service work, how to convey technical information to Customers, up-selling techniques, improving productivity and...

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