Ocean Freight Customer Service Supervisor

Panalpina - Dubai - Req ID: 157234 - Posted 10/29/2018 - Ocean Customer Service Import (OF-4) Job Function: Ocean Freight Full-Time/Part-Time: Full-time Contract Type: Permanent Job Level: Professional The Panalpina Group is one of the world's leading providers of supply chain solutions, combining its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions. The Panalpina Group operates a global network with some 500 offices in more than 70 countries, and employs around 16,000 people worldwide. We are looking to hire a Ocean Freight Customer Service Supervisor to liaise and serve as a point of contact for the customer, documentation processing staff Quotation Desk Operator and Customs Clearance (3rd party if necessary); ensuring operational excellence, high productivity and customer satisfaction. Responsibilities Understands and ensures adherence to Panalpina Quality Policies, Standards and Guidelines (according to ISO 9’0...

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