Digital Account Manager

Thomson Reuters - Dubai - Job Description Role Purpose Manages and grows revenue and market share across all Business Units in designated accounts by maximizing customer satisfaction. Develops and maintains high level relationships to ultimately drive revenue growth and retention. Develops and executes account strategy collaborating with sales specialists to deliver a comprehensive product offering to meet overall customer needs. Develops key stake holder communities both internal and external. Responsibilities Maintain deep knowledge of the designated accounts and the clients' workflow and challenges. Act as point of contact for the client and orchestrates the entire relationship within designated accounts. Strategically develops, executes and maintains a growth-centric account plan and own overall strategy for revenue growth and retention. Accountable for end-to-end service delivery and performance. Establishes strong, long-term customer relationships and identifies new business opportunities ...

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