Branch Manager (UAE National)

ADCB Abu Dhabi Commercial Bank - Dubai - JOB PURPOSE To run the day to day operations of the branch through the development of a highly developed and motivated sales and service culture ensuring the achievement of all financial and non-financial targets in line with the bank's objectives and required standards ACCOUNTABILITIES Planning and Reporting: Prepare the branch sales plan and staff target allocations and to monitor, track and analyse the sales report, branch performance and customer attrition to achieve the assigned financial targets Sales and Service Support: Lead and motivate the branch team members to perform all sales and service related activities for existing and walk in customers to the branch Ensure that all customer queries and service requests are processed and delivered within the agreed service level turnaround time; identify potential business acquisitions and actual sales growth opportunities Customer Support: Monitor and assess the efficiency of the branch workflow in regards to internal and e...

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