IT Support

Job Position: IT Support
Job Description: ManpowerGroup - Dubai - Provide 1st & 2nd level on-site and remote IT support to the service desk. Respond to, troubleshoot and resolve end-user computer hardware and software issues. Provide hands-on support for SME teams for local Infrastructure (Server, Network, Security) Support SME team initiatives and deployments. Manage local computer assets and refresh process Participate in local, regional and global IT projects and initiatives as directed. Maintain stable and operational local IT Infrastructure environment Identify and highlight continuous improvement actions Log tickets in remedy system for all support work Maintain global IT standards and processes Provide emergency out of hours emergency support on-site when required Maintain local server backup Infrastructure and off-site tape rotation Engage in collaboration with the UK team, regional and global technical teams. Other responsibilities as directed REQUIREMENTS Qualifications and Education Requirements: Bachelor Degree or Equi... - Permanent - Full-time
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