Guest Service Agent - TIME Topaz Hotel Apartments

Job Position: Guest Service Agent - TIME Topaz Hotel Apartments
Job Description: TIME Hotels - Dubai - We are looking for a Guest Service Agent to join our team in TIME Topaz Hotel Apartments. The ideal candidate should have relevant experience preferably in the GCC and the ability to fulfill the following core responsibilities. Ensures incoming guests are given the highest possible personal service Maintains effective communication with all related departments to ensure smooth service delivery Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure Greets guests on their arrival ensuring they feel expected and welcome Ensures the guest receives the accommodation he/she is expecting Maintains an up to date knowledge of hotel and local services and supply information respond to guest queries Deals swiftly, efficiently and sensitively to guest complaints and follows through Maintains awareness of guest profile through the Opera guest history Using computerized Front Office systems, process accounts from check-in through to ... - Permanent - Full-time
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