Call Center / Customer Service Representative

Job Position: Call Center / Customer Service Representative
Job Description: Dubai - Call Center / Customer Service Representative Job Location : Dubai Good salary and benefits will be offered Job Description : You will responsible for the liaison between our company and its current and potential clients. You will interact by telephone with clients to provide information on the Company's services, collect information on the client's requirements, up sell services and conduct follow-up calls. Manage incoming calls and customers service enquiry Routing the issue to correct team by understanding the issue properly. Should act as a first point of contact for customers for all issues service support. Follows up on escalated and re assigned service support requests and tickets To represent the Customer Service Center on groups as required. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of all conversations in our call center database Requirements : Should ha... - Permanent - Full-time
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