Team Leader , Client Services Group

Job Position: Team Leader , Client Services Group
Job Description: Standard Chartered Bank - Dubai - SKILLS/PROFILE REQUIREMENT Minimum experience of 3 years in the related area will be preferred with basic understanding of various industry ERP (enterprise resource planning) platforms like Java, Oracle, SAP, SWIFT etc., as well as Cash and Trade Products e.g. payments, collections, documentary trade. Detail oriented, innovative, team player, takes end to end ownership Has a drive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients. Comfortable with direct client and business partners interaction, with proven client interaction abilities Excellent interpersonal skills and positive attitude. The successful applicant will: deliver excellent client service and advice to our Corporate (Corporate & Institutional Banking) & Commercial Banking clients in all interactions for their post transactional enquiries, complaints, and other service-related issues. As a service partner, work together with RMs, Pr... - Permanent - Full-time
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