Oracle CRM Support Analyst

Job Position: Oracle CRM Support Analyst
Job Description: Kleindienst Group - Dubai - The Oracle Sales CRM Support Analyst will be responsible for the monitoring and maintenance of the in-house CRM solution - Oracle Sales Cloud. This application support role will include first line troubleshooting, escalation, training and assisting the business users with identifying new requirements. A good understanding of business processes in a Sales environment and previous experience of CRM systems within the real estate developer industry is required but more important is the correct attitude and the ability to think through and solve problems whilst dealing with colleagues in a professional and cooperative manner. Suitable candidates will have experience working in a professional IT support environment and be able to hit the ground running whilst learning on the job with support from other members of the IT team. The candidate should be able to take on real work within the team from day one. Whilst the core role will involve dealing with day to day application support there ... - Permanent - Full-time
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